Eight Reasons to Buy Your Solar Water Heater from BWS

1. Compare a Wide Selection of Solar Water-Heater Brands

Different homes need different solutions. One family may prioritise a lower purchase price, while another may prefer a premium imported model, a larger stainless-steel tank, stronger water pressure or more extensive warranty coverage.

BWS carries and services multiple solar-water-heater brands, allowing customers to compare different:

• Technologies
• Tank capacities
• Materials
• Warranty packages
• Price ranges
• Country of manufacture
• Spare-parts availability
• After-sales support

Brands shown across BWS’s online materials include Smart Solar, SolarMate, Summer, Solahart, and Solarwave several other established systems.

Instead of being forced into one brand, you receive a recommendation based on what your household actually needs.

2. Genuinely Fair Pricing with Clear Comparisons

The cheapest solar heater is not always the most economical choice, and the most expensive model is not automatically the best one for every home.

BWS helps customers compare:

• Product price
• Installation requirements
• Tank capacity
• Expected household usage
• Warranty coverage
• Maintenance needs
• Replacement-part availability
• Long-term ownership cost

We aim to recommend the right level of system—not an unnecessarily expensive model.

Where additional work is required, such as new hot-water piping, electrical work, a water-pressure pump, crane access or dismantling an old system, these items should be explained clearly in the quotation.

Fair pricing means knowing what you are paying for before the work begins.

3. Our Own In-House Installation Team

A quality solar water heater can still perform poorly when it is installed incorrectly.

Installation affects:

• Solar exposure
• Heating efficiency
• Water pressure
• Roof safety
• Waterproofing
• Pipe heat loss
• Electrical backup-heater safety
• Future access for servicing

BWS states that it provides in-house installers and service personnel for system installation, inspections, spare-part replacement and after-sales support.

This means the work is handled by a team familiar with solar water-heating systems—not simply passed to an unrelated installer with no responsibility for future service.

Why in-house installation matters

• Better communication between sales and technical teams
• Clearer responsibility for workmanship
• Installers who understand the products being supplied
• Easier coordination when technical issues arise
• More consistent installation procedures
• Better access to future servicing and replacement parts

4. Complete After-Sales Service and Maintenance

A solar water heater is expected to remain on the roof for many years. It therefore needs a supplier that will still be available when maintenance or repairs are required.

BWS provides solar-water-heater services that include:

• System inspection
• Solar-panel or collector cleaning
• Water-tank cleaning
• Leak detection
• Hot-water pipe inspection
• Heating-element replacement
• Thermostat replacement
• Pressure-temperature relief-valve replacement
• Non-return-valve replacement
• Backup-heater troubleshooting
• Low-water-pressure diagnosis
• Replacement of old solar-water-heater systems

BWS also states that it services multiple solar-water-heater brands available in Malaysia—not only systems originally purchased from BWS.

This gives customers greater peace of mind because they have one company to contact for installation, servicing and future replacement.

5. Authorised Dealer and Service Partner for Selected Brands

Customers should know where their solar water heater comes from and whether suitable parts and technical support will remain available.

BWS is an authorised dealer for a range of water-heating, water-pump and water-treatment brands, while also identifying BWS as a solar-water-heater supplier, dealer and distributor in Malaysia.

Buying through an authorised sales channel for the applicable brand can provide important advantages:

• More reliable product sourcing
• Correct product specifications
• Access to applicable manufacturer warranties
• Better availability of compatible spare parts
• Proper technical documentation
• More dependable after-sales coordination

Recommended compliance wording

Use this sentence on the website:

BWS is an authorised dealer or distributor for selected brands. Authorisation status, warranty terms and product availability vary by brand and model.

This is more accurate than implying that BWS is the exclusive authorised distributor for every brand displayed.

6. Honest Recommendations Without Over-Promising

BWS does not believe every customer should receive the same sales promise.

The actual performance of a solar water heater can depend on:

• Daily sunlight
• Roof direction and shading
• Household size
• Number of bathrooms
• Shower duration
• Rain-shower or bathtub usage
• Hot-water pipe length
• Incoming water pressure
• Tank capacity
• Backup-heater usage
• Installation quality

We therefore do not promise that every customer will receive exactly the same electricity savings, water temperature or payback period.

Instead, we assess your requirements and explain what is realistic.

We would rather recommend the correct system honestly than sell an unsuitable unit with an exaggerated promise.

This approach helps customers make informed decisions and reduces the chance of disappointment after installation.

7. Recognised for Business Quality and Customer Service

BWS has received industry recognition and company awards, including recognition connected to:

• Golden Bull Award
• Top Quality Brand Award
• Customer-service or servicing excellence recognition

Publicly indexed award-related material identifies BWS in connection with a Top Quality Brand Award and recognition for excellence in customer experience. Other online BWS promotional material refers to Golden Bull recognition.

These awards support an important point: customers are not dealing with a temporary seller that only competes on price. They are dealing with a company that has invested in its brand, technical service and customer experience.

Important publication note

8. One Company for Consultation, Installation, Repairs and Replacement

Many customers face difficulty when a seller, installer and repair technician are three different parties.

When a problem occurs:

• The seller blames the installer
• The installer blames the manufacturer
• The manufacturer asks the customer to contact the dealer
• Nobody takes full responsibility

BWS provides a more complete service structure covering sales, installation, inspections, maintenance, repairs and system replacement.

Customers have one company to contact throughout the system’s life cycle:

1. Product comparison
2. Household requirement assessment
3. Site inspection
4. Written quotation
5. Installation
6. System testing
7. Customer guidance
8. Maintenance
9. Repairs and spare parts
10. Future replacement

That continuity is one of the most important reasons to choose an established solar-water-heater specialist.

Which Solar Water Heater Is Right for Your Home?

Before recommending a model, BWS will normally need to understand:

• Where your property is located
• Whether it is a terrace house, semi-detached home or bungalow
• How many people use hot water
• How many bathrooms require hot water
• Whether bathrooms are used simultaneously
• Whether you use ordinary showers, rain showers or a bathtub
• Whether your home has a water-pressure pump
• Your existing water-heating system
• Your roof type and available installation space
• Whether you are installing a new system or replacing an old unit

A larger water tank is not automatically better. The most suitable system is the one that balances capacity, performance, roof conditions, budget and long-term operating cost.

Our Solar Water-Heater Services

BWS can assist customers with:

New Solar Water-Heater Installation

Product consultation, site assessment, system selection and installation.

Replacement of Old Solar Heaters

Removal or replacement of leaking, damaged or inefficient solar-water-heating systems.

Solar Water-Heater Repair

Troubleshooting for systems that are not heating, leaking, tripping electrically or producing insufficient hot water.

Backup-Heater Repair

Inspection and replacement of heating elements, thermostats, sensors and related components.

Solar Water-Heater Maintenance

Cleaning, safety-valve checks, pipe inspections and preventive servicing.

Water-Pressure Improvement

Assessment of incoming pressure, water pumps, pipe sizing and simultaneous bathroom usage.

Spare-Parts Replacement

Replacement of compatible valves, heating elements, thermostats, check valves and related components where available.

Recommended Call to Action

Compare Solar Water-Heater Brands Before You Buy

Do not choose a solar water heater based only on the lowest advertised price.

Speak to BWS and compare suitable brands, tank capacities, warranty coverage, installation requirements and total costs before making your decision.

Send us the following information for an initial recommendation:

1. Your location or postcode
2. Number of household members
3. Number of bathrooms
4. Current water-heater type
5. Whether your home has a water pump
6. A photograph of the roof or existing solar heater

Get a Fair Solar-Heater Recommendation from BWS

More brands. Clear comparisons. In-house installation. Dependable after-sales service.